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How to Pick The Right IT Partner When You Don’t Have Technical Skills
A straightforward guide for business owners focused on practical outcomes!
What You’ll Gain From This Guide
Match Technology Services With Your Priorities
Discover how to identify providers that support more than IT fixes and actually help your business grow.
Evaluate Service Fit
Learn how to assess whether an MSP can adjust to your needs by checking how they’ve supported similar companies.
What to Ask About Security
Get guidance on asking the right questions about data protection, access management, and compliance capabilities.
Why This Guide Speeds Up Your Search
Avoid wasting time with IT providers who can’t meet your goals. Eliminate mismatches early and focus on partners that offer long-term value.
What This Guide Helps You Find:
Discover how you can
Learn how to check response methods, track records, and whether their support team fixes issues without delays.
Complete Cybersecurity
Evaluate how providers go beyond basic tools with proactive strategies, compliance expertise, and risk controls.
"Business Solutions With Integrity says a lot with it name!"
“But there is a lot more to this first rate IT Services Company; integrity is only the beginning. They answer phone calls promptly and give phone service that is patient, knowledgeable, professional. If you need on-site service, they are ready to attend to your needs. The IT staff at BSWI care about their customers and want to resolve our problems as much as we want them to get solved.”
Key Questions to Compare Providers
Use focused questions to reveal how MSPs operate, what services they include, and how they reduce future risks.
IT Support Delivery
Ask how tickets are handled, whether engineers resolve issues on the first try, and what systems are used to avoid downtime.
How Backups Are Monitored
Confirm whether providers actively test backups and have fast recovery plans in place if systems go offline.
Straightforward Communication
Check if they explain services clearly or hide behind technical buzzwords that make it hard to evaluate what you’re getting.
Help With Third-Party Tools
Ask whether they work with your other tech vendors so you’re not stuck managing multiple lines of support.
Find out if they help manage and monitor your cloud tools after deployment, not just during the migration phase.
Risk Reduction
Ask how they approach monitoring, access controls, and keeping security tools up to date with changing threats.
Why Businesses Choose BSWI
93%
Support calls are answered in under 2 minutes
200+
Businesses supported throughout Toronto and the GTA
28+
Years of providing proactive IT services to organizations like yours
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