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How to Select an MSP That Truly Moves Your Business Forward
A practical guide for business leaders who want insight into what makes a managed service provider the right fit.
What Our Guide Will Cover
Why Common Questions Fall Short
Understand why asking only about tools, ticket speed, or pricing won’t give you the full picture.
5 Essentials For Choosing The Right MSP
See how culture, pricing, strategic fit, use of technology, and prevention-focused support set the best providers apart.
The Questions That Matter
Get examples of better questions that reveal how a provider really operates and whether they’ll be a partner, not just a vendor.
Make Your MSP Search Simpler
Our guide helps you move past generic evaluations and focus on what will truly impact your business. With the right questions, you can uncover whether an MSP has the structure, values, and expertise to support your goals.
Topics Covered:
Culture & Structure
Why defined roles and a healthy workplace lead to consistent service quality.
Pricing & Value
What to ask about cost, continuity, and how they balance affordability with strong results.
" We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!”
Kailey Grey
Non-Profit
Key Considerations For Evaluating MSPs
Use these points to look past checklists and judge how each provider works, communicates, and supports your business.
Internal Structure
Look at how an MSP organizes its teams and whether they maintain a strong, balanced work environment.
Value
Understand the difference between low cost and real value, and why fair pricing supports higher-quality service.
Strategic Alignment
Check how vCIOs are compensated and whether their recommendations align with your business objectives.
Use of Technology
Focus on how they apply technology to improve your operations, not just which tools they use.
Learn why proactive prevention matters more than simply responding quickly to constant issues.
Transparency
See how they explain solutions, provide clear reporting, and maintain openness in every step of the process.
What Makes Daystar Different?
Only 2
Support tickets issued per endpoint per year, thanks to our proactivity
1,558+
Satisfied end-users who enjoy our services.
81+
Years of combined IT experience across our team.
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