download OUR free guide

The IT Partner Shopping Handbook for Business Owners

A clear, practical resource built for decision-makers who want real answers, not buzzwords.

What This Handbook Helps You Do

Pick Questions That Actually Help

Instead of asking if a provider offers a service, learn how to ask how they deliver it and whether their approach fits your company.

Understand What to Ask

Learn how to address important topics such as prevention, data access, remote support, and cost.

How to Compare MSPs

Most MSPs list the same services. This guide helps you categorize them based on how they think, plan, and explain their actions.

How You’ll Save Time on The Selection Process

You will skip sales pitches and quickly identify which providers offer direct, useful, and tailored answers that address real business needs.

— Why MCP Created This Guide:

  • Business Owners Shouldn’t Need Technical Training

    Choosing an IT partner shouldn’t require learning a new field. MCP created this resource so leaders can focus on business needs, not technical certifications or service menus.

  • A Practical Way to See How MSPs Work

    The guide provides you with specific questions that help uncover how each provider operates, communicates, and plans. This makes it easier to tell who’s a strong match for your company.

"We would not go anywhere else!"

“For more than 15 years, Marchese Computer has provided us peace of mind knowing that we have the latest updates and protection without us having to do a thing. For our 24 hour business, Marchese Computer is always very responsive to any issues that happen no matter what time of the day or night.” 

Image

Dan Fischer

President & General Manager WBTA 1490

What You Will Be Able to Spot

Explore what our handbook can help you detect before you download your free copy.

Support That Cuts Down Repeat Issues

Find out how providers approach recurring problems, track requests, and reduce disruptions over time.

Security That Goes Beyond Antivirus

Use clear questions to verify internal access controls, cloud protections, and compliance with industry regulations.

Cloud Services That Don’t Stop at Setup

Ask whether they will continue to help with tools after the migration or walk away once the systems go live.

Real Recovery Plans

Ask when they test backups, how long recovery takes, and how they keep your data ready when you need it.

Simple, Straightforward Explanations

Judge providers by how clearly they explain their work. If they rely on buzzwords, that may signal poor communication later.

Willingness to Work With Others

Check if they deal directly with other vendors like software providers, so you don’t have to manage every tech conversation.

What Makes MCP Stand Out as an MSP?

15 Min.

Or less average IT support resolution times

5 Min.

Average IT support response times for critical issues

44+

Years of providing IT services

Contact Us Today

220 Ellicott St, Batavia, NY 14020

Copyrights 2025 | Marchese Computer Products | Privacy Policy